Call Center Agents – 3MBK Technologies

0-1 Years1 - 3 YearsBPO/ ITES

We are looking for a Call Center Agents (in-bound calls & out-bound calls candidates) who can join immediately. Please see the below details.

Out-bound call center agent: – Job Description.

  • Excellent English language skills (speaking, listening and writing).
  • Has a previous experience in tele sales or over the phone marketing campaigns.
  • Can fill a selling sheet and summarize selling report.
  • Can patiently understand and resolve customer issues.
  • Route calls to designated resources.
  • Lead the in-bound team and teach them the out-bound and tele sales skills.
  • Other duties to be defined during the interview.

In-bound call center agent- Female candidates are preferred. – Job Description.

  • Very good English language skills.
  • Can patiently understand and resolve customer issues.
  • Provide service information to clients.
  • Willing to learn tele sales skills
  • Follow up with client when necessary.
  • Able to work in shifts.
  • Other duties to be defined during the interview.

Preferred skills :

  • Excellent English language skills (speaking, listening and writing).
  • Able to work in shifts
  • Job Location: Technopark, Thiruvananthapuram, Kerala
  • Language: English, Malayalam,
  • Salary:  Based on final interview

 If you are looking for new opportunity, please submit your resume with a cover letter outlining your suitability for the role to hr@3mbk.com. Make sure to write in the Subject of your email “Applying for (job position)

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