Call Center Executive – OrisysIndia Consultancy Services

0-1 YearsBPO/ ITESFreshers

We are seeking energetic and reliable professionals to join our team as Call Center Representatives.

Experience:- Freshers/experienced

Qualification:- any graduate

Job Responsibilities :

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile

Preferred skills :

  • Strong phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • Should possess data entry skills
  • Candidate should be flexible to work in night shift
  • Interested candidates send your updated resume to the given mail id on on before the mentioned date

Send resume to : hr2018@orisys.in

More freshsers openings : http://www.freshersjobskerala.com

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