IT Support Engineer – Way Dot Com

1 - 3 Years3 - 5 YearsSysAdmin / Networking

Brief description :

·       Provide technical support on-site or via remote-access systems.

·       Respond to IT Support requests.

·       Diagnose and offer solutions to software, networking, or hardware issues.

·       Perform hardware and software installations, configurations and updates as needed

·       Create and maintain tips and tricks solutions for online database and web site

·       Resolve technical issues in a timely manner using available resources in the company

·       Tracking and managing work reports.

Preferred skills

·       Proven work experience in IT support for 2-4 years

·       Graduate in IT/ Computer Science

·       In depth knowledge installing windows / office/ configurations / VPN setup is a must.

·       Strong troubleshooting and critical thinking skills

·       Excellent communication skills

·       Willing to work in rotational shift

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