Linux Technical Analyst – RM Education Solutions

5 - 8 YearsSysAdmin / Networking

Key Responsibilities

  • Create and support automation using perl, python, bash, etc
  • Responsible for managing day to day support activities in the form of incident and service requests
  • L2/L3 support for incidents/tickets raised & liaise with multiple SME teams and Customer management teams as required
  • System administration of Linux systems and variants
  • Plan, schedule, and implement Infrastructure maintenance activities which include software upgrades, hardware replacement and infrastructure changes
  • Manage escalations from other customer facing teams & isolate the issues with proper Troubleshooting steps
  • Root cause analysis & Incident report to Management teams and Stakeholders after a Major incident
  • Work with Service Providers, Hardware vendors to determine causes of device failure/issues
  • Communicate effectively with internal and external audiences with varying levels of technical expertise
  • Work on improvement/maintenance projects

Minimum Qualification and Experience

  • At least 6 – 8 years of experience in a Linux environment.  RHCSA/RHCE certification and expertise in Linux systems needed.

Mandatory Skills

  • Scripting & automation experience in Python, Perl and Shell
  • Knowledge of infrastructure automation solutions (Ansible, Puppet, etc.)
  • Experience of Linux systems/server administration with hands-on exp in RedHat/CentOS, LVM, BASH, Icinga, Apache, Postfix, Linux Load Balancers
  • Troubleshoot performance, availability and functionality issues & determine root cause
  • Familiar with Virtualization Platforms
  • Experience in version control tools like Gitlab, Code Commit
  • Experience with Database

Desired Skills

  • Knowledge of Redhat Satellite server will be advantageous
  • Familiar with Grafana, Prometheus
  • Knowledge/Experience in maintaining and supporting network environment
  • CCNA certification will be an advantage

Competency Requirement

  • Excellent communication and inter-personal skills
  • Exposure to quality systems (ISO / CMMI)
  • Understanding on ITIL process or similar methodologies
  • Should be a quick learner with an eye for detail
  • Drive for results within deadlines
  • Demonstrate a high degree of self-motivation and tenacity to get the job done

Preferred skills

Interested candidates , please share your latest CV to  with subject line “Technical Analyst – Linux”

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