Product Trainer – Founding Minds Software

5 - 8 Years8 -10 YearsTrainer

The trainer is responsible for the training of Customers, Partners and Employees on our products. The trainer will be responsible for the delivery and continuous improvement of training programs; execute training, develop reinforcements, and evaluate outcomes. This position primary responsibility is ensuring customer satisfaction by effective training delivery and creating a brand value around the training offering.

Preferred skills

Responsibilities

  • Onboard Customers, partner teams by training them on product capabilities.
  • Learn the Product be hands on with the product features and upgrades.
  • Create training contents.
  • Work consciously in achieving a repeatable training delivery mechanism with standardized content, offerings.
  • Conduct specific training needs assessments to support the design, development and delivery of training programs and strategies.
  • Proactively work with the Management team to identify and resolve issues.
  • May involve frequent travel to Customer sites to deliver trainings.
     

Requirements

  • Self-motivated with a 5-10 years track record in software product trainings for customers.
  • Quickly ramp up and learn the product.
  • Adept at delivering content via multiple mediums such as in person, on phone and over the web.
  • Some background in automated software preferred. Trainings will include hands on to trainees through product application in common business scenarios.
  • Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base
  • Strong verbal, written communication, and presentation skills
  • Ability to travel as needed.

Email : hr@foundingminds.com

Leave a Reply

Your email address will not be published. Required fields are marked *

error

Enjoy this website? Please spread the word :)