Support Engineer (Windows) – SCSOFT Technologies

.Net1 - 3 Years3 - 5 Years

Experience : 2 to 4 years.

Vacancy : 2

Qualification : B.Sc./M.Sc./B. Tech /B.E/MCA or other related degrees

Location : Technopark, Trivandrum

Job Description :

  • Minimum of 2 plus years of experience within IT Operations, infrastructure services support (Systems management), operations
  • Demonstrable technical expertise in deploying MS Technologies such as Windows Server, Active Directory, Exchange Server, Lync, O365 etc
  • Should have good analytical/logical approach on troubleshooting for resolving hardware issues related to Servers ( such as HP Dell, IBM)
  • Troubleshoot hardware and connectivity issues on environments running various Operating Systems such as Windows, Linux, VMware, ESX etc. desired.
  • Deep technical skills on Microsoft Core components are mandatory (DNS, DHCP, WINS)
  • Experience with installation and configuration of Active directory, Exchange
  • Experience in O365, configuration & Migration
  • Good understanding about upgrading, transitioning and migrating Active Directory to the latest version
  • Good understanding Active Directory Tools that will help in Troubleshooting, Monitoring and fine tuning of Active Directory
  • Good understanding of mail flow design
  • Good Knowledge of Backup Applications
  • Good knowledge in Azure, AWS , Google cloud and other private cloud solutions like Rackspace and SoftLayer
  • Understand customer environment & gather business requirement, research Technical Aspects & Best Practices
  • Identify customer required deliverables & all tasks for the project
  • Product and technology oriented certifications on the relevant areas
  • Clear communication and good customer handling skills
  • Should be flexible for 24*7 shifts
  • Excellent communication skills both written and verbal preferred

Desired Candidate Profile :

  • Good Knowledge of Server Hardware/RAID, SAN, Backup Applications
  • Good Knowledge on Microsoft technologies/Vmware/enclosures/Aws cloud
  • Deep technical skills on Microsoft Core components are mandatory (DNS, DHCP, WINS)
  • Strong Experience in MS Exchange, Office 365, Skype for business, lync etc
  • Proficiency in English
  • Strong client-facing and communication skills
  • Troubleshooting and multi-tasking skills

Company Profile

 SCSoft Technologies Private Limited provides solutions globally in the following technology verticals:

  1. Mass Transit
  2. Managed IT Services
  3. Financial Sector

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