Technopark Jobs

Jobs Inside Technopark

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Responsibilities: Ownership/Monitor & update Tickets in the Ticketing system Perform Data Analysis of tickets weekly Knowledge base update regularly Conduct customer feedback survey Provide Initial Technical support for incidents/requests Track the incidents to conclusion in line with SLAs and quality standards Log a complaint with ISP during internet outage Update Contacts-Mobile number /Voip Ext/Email id […]

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