Qualification: any graduate
Experience:- Minimum 1 year in the same field
Roles and Responsibilities
- Managing large amounts of inbound and outbound calls in a timely manner
- Following call center “scripts” when handling different topics
- Identifying customers’ needs, clarify information, research every issue and providing solutions
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Meet personal/team qualitative and quantitative targets
The candidate should posses
- minimum one year of experiance in the customer support role
- Good communication skills
- good interpersonal skills
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Should be flexible to all shifts
Interested candidates can walk in with updated resume to
- Venue:- D3, 6th floor, Bhavani Building, Technopark Campus, Thiruvananthapuram, Kerala 695581
- Date:- 09-02-2019
- Time:- 10AM to 2PM
